Frequently Asked Questions

Frequently Asked Questions

What do i do if i need help?

If you need help with our products or serivces please contact our support team at

How do I reset my password?

If you are having trouble remembering your password, you can reset it by cliking the 'Reset Password' on the Login page. 

How do I update my billing information?

You can update your billing information within your account. First, login to your account. Next, click on the "Update My Billing Information" link within your Members Dashboard. You will be taken to a secure page where you can update your billing information. 

How do I cancel my account?

If you would like to cancel you account please contact our support team at

Can I cancel anytime?

For full information about the terms of cancellation please refer to our Terms And Conditions page. Or contact our support team at